1. How can I buy at Small-Gadgets?
All products available at small-gadgets.com can be found in our shop. Please visit the following URL and choose your next gadgets https://small-gadgets.com/shop/
2. Is it possible for me to cancel my order and what would be the procedure for doing it?
Before the customer pays for its order can be canceled at any moment.If the payment transaction is finished, the customer can still cancel its order by simply sending us an E-mail with all details of the purchased model, an explanation of why he wants to cancel the purchase, and its contact information.
Also, order can be canceled without any additional charges while order is still in a possession of Small-gadgets and until the order or request for its delivery is not handed over to a courier service.
If the order or request for its delivery has already been sent to the courier service, the customer can still cancel the order, but in this case customer will be charged for all delivery costs and will also be obligated to send the order and all its accessories that he received within the order undamaged back to Small-gadgets at its own expense. After Small-gadgets receives the order back and its undamaged condition is recorded, the customer will get the money refund in the time period defined in the Terms and Conditions.
3. Can I order and buy from your website from any country?
Yes, Small-gadgets can accept and ship orders to every country in the world.
4. Are there any additional costs other than those that I see when confirming the order?
There are no additional costs – in the cost of your order are automatically calculated all expenses and they are also clearly stated on your screen so you can see them when placing and confirming the order.
5. Can I return my order, what is the procedure and what is the time period that I can expect my money to be refunded?
In cases the buyer within 14 days after receiving his order decides that he is not satisfied with the order and wants to return it, he can do that by shipping the entire order, back to Small-Gadgets at its own expense and when Small-Gadgets establishes that order is intact and that the order is properly returned, the customer will get his money refunded.
If you decide to return items from your order for any reason, before sending it back, please send an e-mail to Small-Gadgets with all information (phone details) as well as an explanation of why would you like to return your order, together with your contact information at contact@small-gadgets.com
After that you will be contacted from our sales department and they will provide you with all the necessary information and will give you closest address where to return your order.
From the moment when client’s order gets delivered back to Small-gadgets in undamaged condition, money will be refunded to the customer within 30 days or the customer will be sent a voucher in the same amount, that can be used for purchasing any products on our website. Client is the one who chooses whether he prefers a voucher or a money refund.
6. Package was delivered to me damaged, how can I refund my loss?
You need to send us an E-mail with detailed description of the package, its damage and if possible to include the pictures as well.
After that, we will file a claim with the insurance company agent and when they process our claim and refund us for the damage, we will send you money to your account or you will be able to purchase something else at that value from the Small-gadgets website.