Delivery Information
Basic information:
Orders received before 11 am CET Monday-Friday will be processed the same day. Small-Gadgets.com dispatches every order within 48-72 hours of receiving the order, excluding weekends and national holidays.
Fees:
Every order above 15€ will be shipped without any fee, as well orders above 15€ to 100€ will be shipped without any tracking code. For orders above 100€ the package will be shipped via DHL, for what you will get additional email with full details for your shipment.
Orders under 15€ will be shipped with fee of 5€.
Cancellation and Returning
HOW TO CANCEL AN ORDER
If you want to cancel your order (for whatever reason) please just send us an email containing your order number and reason for canceling on contact@small-gadgets.com
After we process your request we will send you an e-mail confirming the order cancellation.
You can only cancel the order if the item hasn’t been shipped. If it’s already on its way, you can find out more on next section – How to return the order.
HOW TO RETURN THE ORDER
The consumer has the right to return the product within 14 days of receiving the order. In case of returns, the customer is responsible for returning the product to us in its original condition and for postal costs or other costs incurred when returning the product.
Small-gadgets reserves the right to make refunds 30 days after receiving the package.
If you want to return the order, you should first inform us on our email contact@small-gadgets.com.
In one working day you will receive instructions and address for returning.
Shipping costs for returns are paid by the customer.
If the ordered product is returned in identical (undamaged condition) Small-gadgets will refund a full amount of the purchase price to the customer by PayPal, Credit Card or Bank Transfer depending which method of payment is used when the device was purchased. Open, used or products in impaired condition will be assessed additionally.